Terms and Conditions

The website www.ceiba.com.co, simply ” website” or “the website”, is owned by CEIBA SOFTWARE HOUSE S.A.S., hereinafter referred to as CEIBA.

Its access and use, as well as the participation in the forums, platforms, contents or scenarios of interaction that it offers are free of charge, and it presupposes that you have understood and accepted these terms and conditions. Hereinafter, users of the website will be identified as “the user”, who in order to access it, must be of legal age or be authorized by their legal representatives.

I. Content ownership

The website may contain texts, advertisements, images, videos, animations, graphics, databases, applications, demonstrations of applications and, in general, a series of legal assets protected by national and international regulations governing intellectual property. Unless otherwise stated, all contents are property of CEIBA. In sections that include interaction, such as comments, articles and others, which are owned by the user or third parties, these will be responsible for their authorship, respecting the provisions made below.

No authorization is granted for the total or partial reproduction, translation, inclusion, transmission, storage or access through analog, digital or any other system or technology created, or to be created, without the prior written authorization of the owner, if required by CEIBA, of all content owned by CEIBA or third parties who have granted authorization for use on the website.

It is permitted, in a non-transferable and limited manner, access to the website only for your use or the use of your personnel, provided that the contents are not modified and that the property, authorship or ownership reservation notices are kept intact. In the events in which downloads are allowed, such situation shall be expressly indicated, pointing out the specific terms of use for them.

Any violation of these restrictions implies the cancellation without prior notice of the permissions granted and the consequent obligation of the user to destroy those assets downloaded or accessed by any means.

Except for the limited permission indicated above, CEIBA does not grant to the user, even tacitly, any right or license to any patent, trademark, copyright or other intellectual property rights. Nor may the user duplicate any of the content of this site on any other Web site or in any other media.

In the events in which the user includes in the interaction sites any material of his authorship, he guarantees CEIBA that they were created or acquired, without violating any third-party rights, allowing CEIBA to verify it. The user, by the simple fact of uploading, assembling, including or attaching any content, grants CEIBA the necessary licenses or authorizations to carry out the reproduction, adaptation, compilation, storage and distribution of the content provided by the user through this website, free of charge and non-exclusively. This free license includes the authorization to CEIBA to publish the contents in any format, electronic or physical, and to sublicense it to any principal company, affiliate or subsidiary of CEIBA. If the user violates any third party’s rights, the user agrees to hold CEIBA harmless against any claim made by any person who claims or believes to be the legitimate owner.

II. Referral to and from other websites

In the events that CEIBA, users or third parties include links or references to other websites that can be accessed from the site, and that do NOT belong to CEIBA, its principal company, affiliates or subsidiaries, CEIBA is not and will not be responsible, nor exerts or will exercise control over them and their contents. Therefore, CEIBA does not guarantee the technical suitability, including security, or the quality of the information contained therein.

In the event that such links lead to sites belonging to partners or to products of CEIBA’s alliance with third parties, this situation will be indicated.

All links from this website must be approved in writing by CEIBA and, in any case, the links will be accepted as long as they do not involve misleading advertising, or may cause confusion, in terms of endorsing or recommending any product or service or imply the creation of frames or modify the contents in any way. The user, in any case accepts that if CEIBA so considers, may revoke the permission granted in writing, being the user’s obligation to remove them from their pages or carry them.

III. Privacy Policy

When the user accesses the website, CEIBA may request some information about the user’s personal or property information, which will hereinafter be called “the data” and will be collected by CEIBA for the sole purpose of:

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To store them

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Maintain and improve the conditions under which the services are provided, as well as their maintenance, management, administration, provision and expansion.

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Optimize the use of the services by the user.

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To offer new transactions associated with its operation, including promotions, offers, commercial opportunities, advertising, etc. By accepting this privacy policy, the user expressly authorizes CEIBA to provide commercial information from the website or third parties through the electronic or physical address registered on the website.

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The data will be subject to automated processing by the website directly or through a secure hosting provider, which will incorporate them into the corresponding automated files that will be the responsibility of CEIBA.

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If applicable, CEIBA guarantees total privacy in the data related to the transaction, integrity in the messages exchanged and mechanisms that allow that once a transaction has been carried out, there is a record of it.

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CEIBA has adopted adequate security levels to protect the data submitted through the services it provides and has taken technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access or theft of data. However, the security measures are associated with the level of risk that generates information considered as low impact. In any case, CEIBA is not responsible for malicious acts of third parties that seek to undermine the security measures adopted.

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All rights, duties and obligations, as well as the communication channels related to the processing of personal data may be consulted in the Data Processing Policy, published on the website: aquí: 
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CEIBA may send “cookies” to the user (text file that is sent to the user’s hard drive when entering the portal and contains certain information, usually provided by the user himself when he opens such site). The cookies sent by the portal have the sole purpose of making it easier for the user to navigate through the sites and web pages of the services and to make access to these services more user-friendly. Thanks to cookies, the site will be able to recognize the registered user, without having to register at each visit, to access the areas and services freely selected by the user.

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Any transfer of the data to third parties by CEIBA, as well as the use of the same for purposes other than those mentioned in these regulations, must obtain the express consent of the user, given by any suitable means.

IV. Indemnity

Any participation in user interaction spaces, such as forums, blogs, chats, etc., presupposes knowledge of these terms of use and acceptance of them. In each space of this nature, the user will be identified or will have the mechanisms to do so, seeking, mainly, that in the events in which a user inflicts damage to a third party, the user comes out in defense of any claim made to CEIBA.

The specific rules of participation in this type of space are as follows:

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The password and other security elements provided are the user’s sole responsibility, so that any activity carried out under the user’s identification data will be considered the responsibility of the user.

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Any activity that violates Colombian legal regulations will imply the termination of the rights of use in the interaction spaces, the withdrawal of the content included by the user and, in the event that in the opinion of CEIBA or its consultants it is determined, notice will be given to the authorities of the possible commission of crimes, including the identity data on which the former relies. This implies the total respect of the users for the rights of third parties on the material they publish.

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The publication of content that implies or suggests discrimination for any reason, or that violates the good name, honor or image and, in general, any right of any person is not allowed.

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The use of vulgar, defamatory, threatening, denigrating, false, fraudulent, inaccurate or offensive language against any person, individual or community is not allowed.

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It is not allowed to intimidate other users, or to carry out any activity that may imply persecution or discrimination of a user or a third party.

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It is not allowed to use the interaction spaces for political or religious proselytism activities, without this being understood as restricting the user’s freedom to express his ideas according to his beliefs and convictions.

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The use of the interaction spaces for activities of diffusion, promotion or commercialization of any product or service is not allowed.

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Only personal use is permitted, not collective use, in any of the forms of association recognized and to be recognized by national legislation.

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It is not permitted to send mass mailings or communications to other users of this site, nor is it permitted to transmit viruses or any code of a destructive nature.

The violation of these provisions implies the removal of the user from the interaction spaces.

The comments and opinions issued are subject to moderation or validation in order to preserve the provisions of these practices of use.

In any case, CEIBA reserves the right to include, or not, on the website the material received by users.

The design, management, purpose and characteristics of the different participation spaces of the website are at the discretion of CEIBA, which may at any time change or eliminate them, or determine the number of participants admitted in each of them.

V. Liability exclusions

CEIBA does not guarantee the availability and continuity of the operation of the website, but will try, where possible, to warn of interruptions in it. Neither does it guarantee the usefulness of the portal for the performance of any particular activity, nor the infallibility of the information contained therein, nor that the information is correct, up to date or complete, and warns that this site may contain technical inaccuracies or typographical errors.

Therefore, the user should confirm that the information published is accurate and complete before making any decision related to any service, product or subject described on this site.

Nor is there any guarantee that an error reported will be repaired or corrected in a timely manner.

CEIBA is not liable for damages of any kind that may be due to the lack of availability or continuity of the operation of the website, the disappointment of the usefulness that users may have attributed to the site and services, the fallibility of the website and, in particular, but not exclusively, failures in access to the various web pages or sections of the site.

CEIBA shall not be liable to any party for any damages of any kind arising out of or in connection with the Site or its use or any site or resource linked to or referenced or accessed through the Site, or the use, downloading of or access to any materials, information, products or services contained therein.

CEIBA does not control or guarantee and, therefore, is not responsible for the presence of viruses or other elements in the contents of the website that may cause alterations in the user’s computer system (software and hardware) or in the electronic documents and files stored in the user’s computer system.

VI. Limitation of warranty

Use of this site is at the user’s own risk and no warranty of any kind is implied for the contents. All contents are provided “as found” or “as they are” and without warranty of any kind.

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