Long gone are the days when a single team had to handle the exhaustive tasks of operating, managing, and controlling infrastructures in a centralized fashion. The constant bottlenecks and delayed adaptations to meet specific needs are now obsolete.
What happens when we run centralized models?
In addition to burdening the technical team with repetitive tasks, limiting their ability to unleash their full potential for the company’s benefit, other areas of the organization are frequently compelled to seek solutions within a singular platform, restricting their flexibility.
Contrastingly, self-service empowers the technical team to concentrate on challenging tasks that contribute to enhanced revenues for the organization. Simultaneously, other departments can autonomously handle infrastructure management within predefined limits, mitigating issues and minimizing friction.
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Platforms and Infrastructures as Products
The development of infrastructures must consider product considerations. In other words, take into account variables such as user experience and efficient delivery cycles.
A pivotal figure: The Technical Product Manager.
This individual not only possesses the necessary technical expertise but also understands the requirements of internal teams. This unique combination enables them to champion experiences that genuinely address team needs, avoiding the isolation of development. The Technical Product Manager plays a crucial role in suggesting suitable platforms to teams for their processes, facilitating consensus where both parties feel at ease working with the chosen platform.
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Pull Request: Facilitating Collaborative Work
Pull requests serve as a mechanism for proposing changes made by collaborators in a code repository without directly impacting the original code (Fork). This feature enables code evaluation, verification, and enhancement from various perspectives, leading to collaborative discussions within the team and evolving infrastructure capabilities in a centralized system. It nurtures a collaborative environment, enabling the provision of self-service options and the sharing of tools and best practices among team members.
What role do outsourcing services play?
Organizations need to establish a robust internal understanding to harness the benefits of outsourcing services. The outsourced team allows external teams to comprehend the company’s vision and adopt a “product thinking” approach to infrastructure. With this foundation, external teams instill a culture that values software and infrastructure as valuable assets rather than mere expenses. This clarity communicates benefits to employees and the organization, fostering decentralization of control and granting teams increased autonomy and confidence in the platforms.
We meticulously choose talents with knowledge and work cultures that align seamlessly, fostering fluid and practical teamwork.
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